Qustodio’s brand new social monitoring feature is here to ensure your kids stay safe in all their online communications. While platforms like WhatsApp and Instagram provide opportunities to connect with friends, they also come with the risk of exposure to cyberbullying, scams, and predators. You can now put your mind at ease with AI-powered alerts that let you know if your child has any concerning conversations on their favorite platforms. Read on for full details.
What is social monitoring?
Qustodio’s social monitoring feature enables you to keep an eye on the messages your child sends via WhatsApp, Line, and Instagram. It does all the work for you: you’ll immediately receive a push notification and an email if your child sends or receives a message you should know about, so you don’t have to look through all their conversations yourself! You’ll be the first to know if they have any discussions related to topics like:
- Bullying
- Violence
- Body image
- Drugs
- Depression
- School absence
- Illegal activity
You’ll also be able to see more details about the conversation in your child’s activity timeline to understand the bigger picture. Keeping an eye on all these topics will help you know what’s on your child’s mind so you can tackle any issues before they become more worrying.
How it works
The apps you can monitor depend on the device your child uses:
- You can receive alerts for WhatsApp and Line if your child uses an Android or iOS device.
- You can receive alerts for Instagram DMs if your child uses an Android device
Social alerts are automatically enabled if your child has these apps on their device and you are a Premium Complete subscriber. If you want to turn them off – either completely or for a particular app – then head to your child’s Rules page and select Social monitoring. There, you can use the toggles to decide which apps you want to see in your child’s activity timeline, and whether you receive a push notification and email for them.

We’re excited to release this new feature and help you ensure your kids are enjoying healthy social media interactions, while also making it easier for you to open up conversations about staying safe when they’re most needed.